FAQ

We accept major credit cards (Visa, MasterCard, American Express) as well as Apply Pay and Google Pay.

To cancel an order, please contact our customer support as soon as possible. If the order hasn't been shipped, we'll process the cancellation and issue a refund.

Unfortunately, order modifications are not guaranteed once an order is placed. Contact customer support, and if the order hasn't been processed yet, they'll do their best to assist you.

Yes, we offer bulk discounts for large orders. Please reach out to our sales team to discuss your specific needs and get a personalized quote.

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Shipping times vary based on your location and the shipping method selected during checkout. Standard shipping usually takes 3-7 business days, while expedited shipping can take 1-3 business days.

Unfortunately, order modifications are not guaranteed once an order is placed. Contact customer support, and if the order hasn't been processed yet, they'll do their best to assist you. Please double-check your information before confirming your order.

Our return policy is posted here.

If your order is eligible for return, you will see a Request a Return option on the order in your order page

We may request images, so make sure to keep the box and product intact. Images are required for damaged in transit claims.

You can easily track your order by logging into your account on our website and navigating to the "Order History" section. There, you'll find a tracking number along with a link to the shipping carrier's website for real-time updates.

We currently offer shipping on our website to Canada. If you are looking to ship elsewhere, kindly contact us by phone for assistance.

Hygea Natural’s warehouse is located in Freeport, NY

Absolutely. Quality is our top priority. We take pride in delivering high-quality products that meet or exceed industry standards.All our of products are tested before to ensure they meet our standards.

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We manufacture non-toxic products to achieve the best results without any harmful toxins, keeping you and your family safe. We also use recyclable packaging.