FAQ

Hygea Natural’s main ingredients are enzymes. Enzymes are naturally occurring proteins that facilitate chemical reactions. Just as enzymes in human saliva break down food on contact to aid in digestion, they break down an insect’s outer shell, causing it to die.

All of our enzymatic products are:

  • Formulated with naturally occurring enzymes
  • Organic and biodegradable
  • Non-toxic and free of pesticides and harsh chemicals
  • Safe for pregnant and nursing women, children and domestic animals
  • Unscented, gentle pH balanced formulas

 

Hygea Natural also uses natural ingredients such as citronella and peppermint oil.

Hygea Natural products are manufactured in the U.S with ingredients that are sourced worldwide.

Our products do not contain any animal ingredients, products or by-products.

Our products do not contain any nuts or nut oils.

Hygea Natural uses only all-natural enzymes with no evidence of toxicity, it is perfectly safe to use while pregnant or nursing.

It is fine if a child puts his/her hands in their mouth after using Hygea Natural, as Hygea Natural is non-toxic.

Hygea Natural is as gentle as mild soap. If your child somehow manages to drink a quantity of Hygea Natural you should give him/her some water. In the unlikely event your child shows signs of distress please contact your physician. For accidental sprays in the eyes, you can flush with cool, clear water. Your child’s reaction in both cases should be similar to a very mild soap.

Hygea Natural products are safe for sensitive skin, including eczema and dermatitis. While Hygea Natural is alcohol-free and hypoallergenic, as with any topical product if you notice any irritation, discontinue use.

All Hygea Natural products carry an expiration date stamped on them. You will generally find it on the bottom or bottom edge of our products.

Yes, it’s still good (though we really don’t recommend leaving your Hygea Natural in extreme heat/cold conditions!). If frozen, you should allow the product to warm slowly at room temperature (do NOT heat in a microwave, etc.).

Almost all of our products are unscented.

Yes we do, please email us at sales@HygeaNatural.com

When we have job openings we will post them on our careers section, so keep an eye out there for jobs at hygeanatural.com/careers.

Hygea Natural Company is currently a privately held subsidiary of Home Clean Home.

Please send your inquiry to info@HygeaNatural.com. If we find it to be a good fit for our needs we’ll get back in touch shortly.

We do not test on animals and we are PETA certified. PETA has added Hygea Natural to their list of cruelty-free companies. You can find the list at www.CaringConsumer.com

Yes, we make refills for some of our products. These refills can be found on our web store at hygeanatural.com/shop.

To know what surfaces each product can be used on please see our product list at hygeanatural.com/products.

Yes, we can ship to PO Boxes, APOs and FPOs via the USPS. Please just enter your shipping information at checkout and the appropriate method of shipping will be used.

At this time we are unable to ship product across the US/Canada border. Please check with some of our Canadian retailers for products available for online purchase in Canada. 

We accept Visa, MasterCard, and American Express as well as payments via PayPal (which can be billed to your checking account as well as various other forms of payment – please see PayPal’s website for further information).

Please send us an email to info@hygeanatural.com. Include a brief description of what is happening and tell us what the error message is (if there is one) that you are receiving.

Please email us at info@hygeanatural.com . We will do our best to cancel your order before it enters the fulfillment cycle. Once fulfillment begins, we are unable to cancel orders.

Yes. If you are interested in purchasing private (white) label products from Hygea Natural, please fill out the questionnaire located on the Private Label page of this website.

Yes. We offer special prices for wholesale customers. We supply wholesale orders to various customers such as institutions, hotels, office buildings, and large distributors. All potential customers must first fill out our questionnaire found on our wholesale section of this website.

Yes. We can alter our current products or create something brand new to meet your needs. Whether it is a question of changing consistency or color, or developing a new cleaning or extermination product- we can help you turn your idea into a reality.

Yes. We want you to be successful with your venture. We can advise you on any product questions and will also put you in touch with various companies who will assist you in website development, product marketing and distribution, as well as label or any other design work you will need.

Yes, this is product specific, please contact sales@hygeanatural.com for more information.

Yes, this is product specific, please contact sales@hygeanatural.com for more information.

Yes, over 2 pallets, please contact sales@hygeanatural.com for more information.

Yes, this is product specific, please contact sales@hygeanatural.com for more information.

Yes, please contact sales@hygeanatural.com for the list.

1-3 Business days. Usually ships the same day if order is received before 3pm.

  • PO on box exterior
  • Packing slips in each box
  • PO listed on the packing slips
  • Advance notification of incomplete shipments
  • Backorders
  • Packing materials (we usually use peanuts)

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